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Group of warehouse operatives being briefed by team leader

Team Leader or Supervisor - Advanced Apprenticeship

Apprenticeship Summary

This role can be found in numerous organisations of almost every size and across all sectors of the economy.

Where there is a need for first-line management, supervision or support for teams or projects, a team leader is a vital component of a successful management structure. Offering direction, instruction and guidance to achieve set goals, they facilitate the smooth running of an organisation's business operations managing both people and resources to effectively deliver results.

Potentially both inward and outward facing, the role can vary in seniority and reach depending on the nature of the organisation in which they work.

This apprenticeship is designed to help individuals become well-rounded leaders who are capable of efficiently manage a team or project by growing and developing leadership skills through personal, team and organisational development. For an employer, it represents an opportunity to promote a high-performing team member to a more senior role whilst giving them the structured training to allow them to deliver against expectations. Alternatively, it provides businesses looking to grow the chance to employ new talent and shape it to the needs of the business. Roles aligned to this apprenticeship include Supervisor, Team Leader, Project Officer, Shift Supervisor, and Shift Manager.

Apprenticeship standard dates

Start date Location Duration
Anytime
Employer's Premises
Anytime
Employer's Premises

Next steps

As an Employer

If you would like to offer this as an apprenticeship vacancy within your organisation, enrol one of your existing employees on this apprenticeship or simply find out more about supporting an apprenticeship within your organisation, please complete the Enquire Now form above and a member of our Business Development Team will be in touch within 2 working days to advise you on next steps.

As an Apprentice

If you are interested in securing an apprenticeship as a Team Leader or Supervisor, please visit our Vacancies page to check for any suitable roles.

If there are currently no roles available, please submit an enquiry form using the Enquire Now button above to register your interest. We will use this information to let you know when a suitable vacancy becomes available and also to advise you of any courses we offer that might advance your career goals in the meantime.

Key information

Entry Requirements

  • We will undertake an assessment and skills scan to make sure that this qualification is suitable for you
  • It is preferable to have English and Maths GCSE Grade 4/C or above
  • It is expected that the individual would have worked with an operational role within the industry to start on this apprenticeship standard
  • Employers will set their own

How will the Apprenticeship be funded?

As the employer

How your apprenticeship is funded will depend on whether or not you pay the Apprenticeship Levy. If you do pay the Levy, your apprenticeship will be funded out of this, provided you have sufficient monies available. If you do not pay the Apprenticeship Levy, 95% of the apprenticeship will be funded by the Government, with the remaining 5% being funded by you. There may also be some further incentives offered by the Government which we will be able to advise you of when setting up your apprenticeship. Either way, B&FC's Business Development Team will be on hand to help you navigate the funding arrangements and support you through this process.

As the apprentice

One of the benefits of an apprenticeship is that, as the apprentice, you are not required to fund your training. You will also receive a wage for the work that you do with minimum hourly rates set by the Government. Your employer can choose to pay you more than the minimum wage, but they cannot pay you less. For details of current minimum wage rates for apprentices, please visit the Government website.

Terms and conditions

Read our full terms and conditions for more information.

What will my Apprentice learn?

Knowledge

By the end of their apprenticeship, your apprentice should understand:

  • Performance management techniques including how to identify the learning needs of others and solutions to address them.
  • Processes and policies which support the delivery of operational requirements together with policies and procedures relating to people and organisational culture.
  • Project management tools and techniques including time management and prioritisation tools.
  • Relevant regulation, legislation, and compliance that impacts their role and the organisation.
  • Organisational strategy and objectives and how their role impacts on them.
  • How to manage resources to implement operational and team plans.
  • Approaches to leadership and management
  • Principles of change management and continuous improvement.
  • Problem-solving and decision-making principles.
  • Communication techniques including presentation skills, negotiation and influencing skills.
  • The impact that external factors such as sustainability and the wider social and economic environment has on the business and its operations.
  • The purpose of their role within the organisation, including their level of responsibility and accountability.

Skills

Your apprentice should be able to:

  • Use resources, including digital tools, to schedule and implement operational and team plans.
  • Use tools to organise, prioritise and allocate daily and weekly work activities.
  • Collate and interpret data and information and create reports.
  • Identify and support the development of the team through informal coaching and continuous professional development.
  • Manage individual and team performance by setting objectives, monitoring progress, and providing clear guidance and feedback.
  • Communicate information through different media, such as face-to-face meetings, emails, reports, and presentations to enable key stakeholders to understand what is required.
  • Review work processes to identify opportunities to improve performance and for continuous improvement.
  • Interpret organisational strategy and communicate how this impacts others.
  • Interpret and apply regulation and legislation, share best practices, and advise stakeholders on their application.
  • Identify future changes in the sector such as technology advances that may impact their organisation.

Behaviours

Your apprentice should be able to:

  • Act professionally, ethically and with integrity.
  • Support an inclusive culture, treating colleagues and external stakeholders fairly and with respect.
  • Take accountability and ownership of their tasks and workload.
  • Seek learning opportunities and continuous professional development.
  • Work flexibly and adapts to circumstances.

Expert Tutors

All tutors involved in the delivery of courses and apprenticeships within the College are approved to teach the subjects and modules they deliver.

Our recruitment process ensures that tutors delivering a given programme are suitably qualified and, where appropriate, possess relevant technical and industrial experience and a familiarity with professional practice. This is especially important for apprenticeships where off-the-job training needs to align with apprentices' on-the-job experience.

How will the Apprenticeship be delivered?

The apprenticeship will typically be delivered over a 24-month period with additional time required to prepare for the End Point Assessment. Apprentices' time will typically be split 80:20 throughout the apprenticeship programme with four days a week spent at the employer premises learning on the job and one day a week spent off-site, undertaking classroom-based and workshop-based training at B&FC.

What support will I get from B&FC?

As the employer

Each employer is supported by an experienced member of our Business Development Team to set up their apprenticeship. For those employers who are completely new to the apprenticeship process, the Team will support them with all the necessary paperwork and administration to get their apprenticeship programme up and running as quickly and efficiently as possible. For existing employers, their dedicated Client Services Manager will be an ongoing point of contact for all their apprenticeship queries, however big or small.

We can also help employers who are looking to recruit new apprentices by advertising their vacancy, finding suitable applicants and supporting them with the interview and selection process. Once an apprentice is onboard, our Curriculum Tutors and Apprenticeship Trainers and Skills Coaches also step in to support the employer-apprentice relationship and ensure the apprentice is on track to succeed.

As the apprentice

In the first instance, we aim to give potential apprentices all the support they need to find a suitable apprenticeship. That can mean working with them prior to an application to improve their CV, hone their interview skills and advise them of any additional training that may help them secure an apprenticeship vacancy.

Once they start their apprenticeship, we continue to support them with their off-site training and with regular meetings with our Apprenticeship Trainers and Skills Coaches to ensure they are progressing and acquiring all the knowledge, skills and behaviours that will ensure they complete their apprenticeship successfully.

How will the Apprenticeship be assessed?

What is an end-point assessment and why it happens

An EPA is an assessment at the end of the apprenticeship. The EPA is the apprentice's opportunity to show an independent assessor how well they can carry out the occupation they have been trained for. Apprentices need to complete a logbook of their training during the last eight months of their apprenticeship which showcases all the work they have carried out prior to their EPA.

The overall grades available for this apprenticeship are:

  • fail
  • pass
  • distinction

When the apprentice passes the EPA, they will be awarded their apprenticeship certificate.

Assessment methods

The EPA comprises two distinct components:

Presentation with questions

The apprentice will be asked to produce and deliver a presentation to an independent assessor lasting at least 50 minutes which includes a Q&A session where the assessor will ask at least five questions. They must submit their presentation slides and any supporting materials to the EPAO by the end of week 4 of the EPA period. 

Professional discussion underpinned by a portfolio of evidence

Having submitted a portfolio of evidence, the apprentice will also have a professional discussion with an independent assessor lasting a further 60 minutes and involving at least five questions about the knowledge, skills and behaviour acquired during the apprenticeship. The aim is to determine the apprenctice's competency to carry out their role to the occupational standard.