On this page
- College support
- Community advice
- Housing and homelessness
- 10 things to help your wellbeing
Nest Lancashire can provide vital support for young people.
Lancashire Victim Services continue to provide specialist support for victims of domestic abuse.
To make a report of domestic abuse, contact the Police.
- Online: doitonline.lancashire.police.uk
- Call: 101 (non-urgent) or, in an emergency, 999.
We support students in 'Being Safe and Feeling Safe', and this includes staying safe online. With the increased use of the internet here are some links to additional resources:
- Cyberaware is the UK government's advice on how to stay secure online during coronavirus. This site gives you guidance on how to follow their six top tips for staying safe online.
- thinkuknow.co.uk is from National Crime Agency - CEOP, which has advice about staying safe when on a phone, tablet or computer.
- saferinternet.org.uk includes tips, advice, guides and resources for non-experts to help keep safe online. Advice and resources are here to support you as you support your child to use the internet safely, responsibility and positively.
- childline.org.uk this is a great resource to help you keep safe, and what to do when things go wrong. Some of the topics covered are tips to staying safe online, keeping your information secure, and how to spot fake news.
- ceop.police.uk is for safely and securely reporting online sexual abuse, whether you have been the victim of online sexual abuse or you’re worried this is happening to someone that you know.
- reportharmfulcontent.com guides you through reporting and removing harmful material from social media.
We support students in 'Being Safe and Feeling Safe'. If you feel unsafe or are at risk of being unsafe - speak directly to your tutor or another member of College staff that you feel comfortable talking to.
The Wellbeing team is providing a remote support service for students, both online and via telephone.
If you would like to access this support, please fill in the online referral form.
Support for higher education students
Higher Education Learning Mentors are here to provide wellbeing and study support. Email HELMinfo@blackpool.ac.uk
Financial support queries can be emailed to email@example.com.
Disability and Disabled Students’ Allowance support
All queries relating to disability support (including Disabled Students’ Allowances) can be sent to DSAinfo@blackpool.ac.uk.
If you are in receipt of Disability and Disabled Students’ Allowance support and wish to continue your current provision, please liaise with your designated Non-Medical Helper (NMH) online or by phone.
Care leavers, carers and estranged students
Care leavers, carers and estranged students with no family contact are able to access SUCCEED support for prioritised support with remote study and finance.
Our SUCCEED team can contacted at firstname.lastname@example.org.
Our Careers team can contacted at email@example.com.
Library and learning resources
For assistance with finding online eBooks and journals for your studies using Microsoft Teams please use the call or chat feature to contact the LRC staff member related to your studies, or alternatively email LRCs@blackpool.ac.uk including your student ID number in any correspondence.
The Students' Union (SU) has been hard at work, creating a hub of enrichment activities which will be coming very soon to the SU website. This includes a whole range of things to do, uplifting messages from students and staff, competitions and resources to internal and external services. For updates please follow the Students' Union social media accounts and website:
There's always someone ready to help. It's not unusual to feel lonely, to need mental health support or seek financial advice.
Local community hubs are here to support you. Here are their contact details:
Blackpool Council hub
Other Lancashire County Council hubs
- Phone: 0800 511111 (open 8.30am to 10pm weekdays, 2pm to 10pm weekends)
- Text: 07786 511111
- Email: firstname.lastname@example.org
For the latest guidance please visit the NHS website.
COVID-19 and your studies
Please do not be concerned about your studies if you need to self-isolate. Please notify your tutor to explain your circumstances and discuss arrangements regarding your studies.
If you are a HE student and have to miss exams or assessments due to self-isolating, you will need to submit a claim for personal mitigating circumstances (PMCs).
Your tutor can help you with this.
Contact the National Health Services (NHS) either by phone or online. Options include:
- Your GP (contact details will be available online).
- Blackpool Urgent Treatment Centre: 01253 953953 (opening times)
- NHS helpline: call 111 or click 111.nhs.uk (during the COVID 19 outbreak the 111 service is extremely busy so please be patient).
- Wellbeing & Mental Health support, helpline: 0800 915 4640 and Textline: 07860 022 846 both services open 365 days a year, Monday - Friday 7pm until 11pm and Saturday - Sunday 12pm until Midnight.
- CAMHS (Child and adolescent mental health services) NHS Support Telephone 01253 957160 between 9am and 5pm Monday-Friday
- CASHER (Child & Adolescent Support and Help Enhanced Response team). Telephone 07810 696565 Mon-Fri 5pm-10pm or Sat/Sun 10am-8pm
- Youtherapy – a counselling and wellbeing service. Call 01253 955858 between 9am and 5pm
- Samaritans: 24 hour Freephone 116123
- Young Minds: Text YM to 85258 for urgent support 24 a day
- Every Mind Matters. NHS mental health and wellbeing tips and advice to help you keep on top of your mental wellbeing and cope with how you may feel while staying at home. Make sure you get further support if you feel you need it. Watch videos on reframing unhelpful thoughts, keep learning, mindful breathing, home workouts and sleep tips: NHS helplines and support groups, urgent support.
- Try NHS free apps to help you stress less, handle anxiety and lift your mood.
- Public Health England Guidance for the public on the mental health and wellbeing aspects of coronavirus (COVID 19): Visit site
- Mental Health Foundation lists random acts of kindness applicable to the Covid19 outbreak; mentalhealth.org.uk/coronavirus/random-acts-kindness
- NHS support for grief after bereavement or loss: nhs.uk/conditions/stress-anxiety-depression/coping-with-bereavement/
- The Coping Calendar. Keep Calm, Stay Wise, Be Kind has 30 suggested actions to look after ourselves and each other as we face this global crisis together.
Physical health is as important and our mental health and wellbeing here are our 6 top tips to living well:
- Explore these 5 steps to improve your wellbeing and mental health.
- To stay healthy, check out these NHS tips to improve your general fitness by incorporating physical activity into your daily routine or choosing a 10 minute workout.
- Try these desk based exercises whilst online studying or these sitting exercises to keep active.
- Taking the opportunity to go outdoors, while observing distancing regulations
- Live well and make the best choices for your health and wellbeing
- Eat well to maintain good health and feel your best.
Housing and homelessness
Housing Options is a one-stop service for local people to provide housing related advice and help prevent homelessness.
If you are experiencing difficulties with any of the following :
- Your landlord has asked you to leave
- You are not getting on with the people you live with
- You are currently homeless
- You are experiencing, or are at risk of violence, abuse or harassment
Please contact your local Housing Options services:
- Telephone: on 01253 477760.
- Email: email@example.com
- Web: https://www.blackpool.gov.uk/Residents/Housing/Housing-options/Housing-and-homelessness-advice.aspx
- Telephone: on 01253 891 000 out of hours 01253 895116
- Email: firstname.lastname@example.org
- Web: http://www.wyre.gov.uk
- Telephone: 01253 658658 (out of hours - 01253 64211 or 0333204555)
- Email: email@example.com
- Web: https://new.fylde.gov.uk/resident/housing/homelessness/
10 things to help your wellbeing
We're all human. We all need others to help us be our best.
Which is why it's important to know there are loads of free services and resources out there with your wellbeing in mind.
It's important that you know you're never alone. That you should never suffer in silence, because there is always someone to talk to.
We've put together 10 great wellbeing resources and services including some which offer a listening ear 24 hours a day.
For further links to support visit B&FC’s Current Student FAQs.
- FACE COVID is a set of practical steps for responding effectively to the coronavirus lockdown. Dr Russ Harris, author of the international best-seller The Happiness Trap, illustrates how to use ACT (Acceptance and Commitment Therapy). Watch this short video and download supporting notes.
- Every Mind Matters. This great service is provided by the NHS to help you keep on top of your mental wellbeing and cope with staying at home. Watch videos on reframing unhelpful thoughts, keep learning, mindful breathing, home workouts and sleep tips. On the website you can even create a personalised action plan recommending a set of self-care actions to deal with stress, boost mood, improve sleep and feel in control. Visit the Every Mind Matters website and check out some of the NHS excellent wellbeing apps that can help on matters ranging from getting active to stopping smoking.
- Big White Wall. The Big White Wall is a free completely anonymous service that allows you to access peer support and tailored self-help programmes. Big White Wall is an all-in-one digital mental health support service.
- The Mental Health Foundation lists random acts of kindness applicable to the Covid19 outbreak.
- The Coping Calendar: Keep Calm, Stay Wise, Be Kind, has 30 suggested actions to look after each other and ourselves as we face this global crisis together.
- The Wellbeing & Mental Health support helpline is open 365 days a year, Monday to Friday 7pm until 11pm and Saturdays and Sundays, noon until Midnight. Call free on 0800 915 4640 or text 07860 022 846.
- Text SHOUT to 85258 - a free, 24/7 text messaging service to chat by text about anything that's worrying you, or for a listening ear when life gets overwhelming and you need support. More resources are available at https://www.giveusashout.org/get-help/.
- The Samaritans are here whenever you need them. For a friend who you can rely on, any time of the day or night, call 116123 - totally free.
- Looking for more helplines? Head over to https://www.headstogether.org.uk/get-support/.
- If you have coronavirus symptoms - a high temperature and persistent cough - have a read of health guidance at https://www.gov.uk/coronavirus.