Lyndsey Walmsley-Westhead

Programme Leader – Travel and Tourism

Lyndsey Walmsley-Westhead


Lyndsey’s career started in a travel agent’s and from here she worked her way up to management level in retail and tour operations.

Lyndsey went on to specialise in long haul travel and organising visits for schools travelling overseas.

She has excellent experience in the area of customer service and, indeed, in all aspects of tourism. For her, travel is a passion, which she enjoys sharing with her students.

Expert In...

• travel retail
• tour operations
• worldwide geography
• customer service

Courses I Teach

Qualifications and Accolades

• Travel and Tourism, NVQ Level 3
• Application of Number, Level 3
• Communication, Level 3
• IT, Level 3
• Insurance Certificate
• Preparing to Teach in the Lifelong Learning Sector
• Professional Certificate of Education (post-compulsory) A1 NVQ Assessor
• Certificate in Adult Numeracy, Level 2
• Certificate in Adult Literacy, Level 2

Industry Background

Travel retail management with Airtours and Thomas Cook and tour operations with National Schools Travel.

Professional Activities

Continuous professional development with Thomas Cook and leading tourism organisations.

Why B&FC?

B&FC has always been a part of my working life, from work experience to NVQ assessing and completing qualifications here myself. The excellent standards and education I received made me passionate about teaching here and passing on my knowledge to students. B&FC has fantastic opportunities available for everyone.


“Believe in yourself.”