An academic appeal differs from a complaint and therefore appeals and complaints are considered under different procedures.
A complaint is defined as a formal expression of dissatisfaction made by either a single student or a group of students about the provision of their programme of study or related academic service or facility or any other service provided by the College and therefore the Appeals Procedure cannot be used to bring complaints.
The purpose of this procedure is to establish the facts and come to a reasonable and just resolution, which is both relevant and proportionate.
Procedure and form
For all associated documents and forms, visit the Higher Education Taught Award Regulations home page.
These regulations relate to the provision of higher education programmes delivered at B&FC and awarded by itself and partners Lancaster University, Pearson and SQA.