Sales - Apprenticeship
Course Code: WP00031
Next available course:
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This industry-recognised course provides the knowledge, skills and experience needed to build a successful career in sales and/or telesales. You will cover all aspects of sales and telesales, exploring topics such as generating sales leads, building relationships with customers, and negotiating and closing sales. You will also develop a firm understanding of sales techniques and processes, online selling and customer service sales. There is a strong emphasis on gaining the transferable skills and confidence needed to progress within employment and/or to higher-level study.
There are no particular entry requirements for this apprenticeship. However, an employer will expect you to have a strong interest in working in sales or telesales and enjoy communicating with customers. You should be able to demonstrate a 'can do' attitude as well as basic numeracy, literacy and communication skills, which you will develop further on this course. It will also help if you have some previous experience of working in a sales role.
You should be aware that some sales and telesales roles involve shift working and/or significant amounts of travel.
Modules and Assessment
Teaching and Learning Methods
All learning takes place in the workplace - there is no requirement to attend College.
We use a variety of teaching methods to allow you to develop high level sector-specific skills. Your practical skills and competency will be supported and assessed by our assessor. The functional skills element of this qualification is delivered by specialist teachers, who will provide support either at College or in the workplace.
Specialist learning support is also available if needed.
Work Placement and Field Trips
Other Costs and Equipment Needed
All staff involved in the delivery of apprenticeships within the College are approved to train and support the students in the subjects and modules they deliver. The approval process ensures that staff delivering a given programme are appropriately qualified, with relevant technical and industrial experience and professional practice.