Hospitality Team Member - Intermediate Apprenticeship
Course Code: WF00049
Study level: Apprenticeship
Next available course:
The most important part of the role is developing fantastic ‘hospitality’ skills and knowledge such as recognising customer needs, knowing how to match them to the products and services of the business and working as part of a team to ensure that every customer, whether they are eating in a restaurant, drinking cocktails in a bar, ordering room service in a hotel or attending a business conference feels welcomed and looked after.
You will need to have a suitable role before you start but we can support you to find one if necessary.
These vary from employer to employer. The typical requirements are 5 GCSEs at grade 4/C or higher.
Teaching and Learning Methods
Your apprenticeship is delivered entirely in the workplace, with teaching delivered through online resources and on a 1-2-1 basis by your skills coach and employer.
Industry Placement and Field Trips
Other Costs and Equipment Needed
All staff involved in the delivery of any courses within the College are approved to teach and/or assess the subjects and modules they deliver. The approval process ensures that staff delivering and/or assessing a given programme are appropriately qualified, with relevant technical and industrial experience and professional practice.
Read our tuition fees guide.