Hospitality Team Member - Intermediate Apprenticeship

Course Code: WF00049

Next available course:

Start DateLocationDuration
AnytimeEmployer's PremisesAt least 1 yearApply

Course Overview

The most important part of the role is developing fantastic ‘hospitality’ skills and knowledge such as recognising customer needs, knowing how to match them to the products and services of the business and working as part of a team to ensure that every customer, whether they are eating in a restaurant, drinking cocktails in a bar, ordering room service in a hotel or attending a business conference feels welcomed and looked after.

You will need to have a suitable role before you start but we can support you to find one if necessary.

Entry Requirements

These vary from employer to employer. The typical requirements are 5 GCSEs at grade 4/C or higher. 

If you are a year 11 student applying for this programme, we will compare your GCSE results with the minimum target grades set for you by your school. This will help us decide whether this is your most suitable programme of study. Other students, including those from outside the area, will have an opportunity to discuss their qualifications and experience to make sure they too are studying at the right level. For some programmes, we might need to observe you carrying out certain practical tasks before we can make you an offer.

Career Options and Progression

Assessment Methods

Teaching and Learning Methods

Your apprenticeship is delivered entirely in the workplace, with teaching delivered through online resources and on a 1-2-1 basis by your skills coach and employer. 

Industry Placement and Field Trips

Other Costs and Equipment Needed

Expert Tutors

All staff involved in the delivery of apprenticeships within the College are approved to train and support the students in the subjects and modules they deliver. The approval process ensures that staff delivering a given programme are appropriately qualified, with relevant technical and industrial experience and professional practice.

Terms and Conditions

Download Full Course Details