Hospitality Supervision and Leadership - Level 3 | Blackpool and The Fylde College

Summary

Do you want to launch a successful career within the hospitality industry? See yourself as the next bar manager like Fred Sirieix or supervising in restaurants owned by famous chefs such as Gordon Ramsey, Angela Hartnett OBE or Tom Kerridge. Then gain specialist skills and knowledge on our L3 Diploma in Hospitality Supervision and Leadership. You will develop a range of skills to work in a supervisory role in the hospitality sector, alongside the confidence needed to successfully work and progress in this fast-growing industry.

Customer service is at the heart of hospitality operations, and we’ll teach you how to confidently lead a team and ensure they give your customers the 5-star treatment they deserve. Some experience in the hospitality industry would be beneficial, although not essential as you will require a work placement to run alongside your course.

Already working in hospitality and ready to take on more responsibility? Then this course will allow you to broaden your existing knowledge and gain important leadership and management skills to help you successfully take the next step in your career and progress to a more senior role. Developing your career prospects whilst remaining in Blackpool.

If you do not currently work in the hospitality industry or feel a new challenge would enhance your experience and employability skills, then we can assist you in finding a suitable work placement within the first term. Please note, work placements are a mandatory element of the course.

Next course dates

Start date	Location	Duration
01 Sep 2025	Bispham Campus	1 Year	Apply now

Where can this subject lead?

Career progression

On successful completion of this course, you can progress to a higher-level management qualification, apprenticeship or employment. You would expect to be looking at roles such as:

Bar person / Manager
Catering / Restaurant manager
Hotel manager
Kitchen supervisor / Manager
Leisure centre manager
Supervisor / Team leader

Next steps at B&FC

You may decide to take the opportunity to progress onto a variety of HE programmes such as:

Hospitality Management HNC
Business Management Foundation Degree
Management and Leadership - Level 5 (CMI)

You will be able to further develop your skills and knowledge before having the excellent opportunity to top up your foundation degree with our honours programme. All here at Blackpool and the Fylde College, allowing you to study whilst remaining at home.

Key information

Entry Requirements

Entry onto this programme will depend upon your previous industrial experience and qualifications.

Level 2 Diploma in Food and Beverage Service and English OR Maths at grade 4 or above.

Already working in the hospitality industry, have a minimum of 2 years’ experience and a desire to take on more responsibility at work and progress further, then our Level 3 Diploma in Hospitality Supervision and Leadership is for you.

All students will require the following:

A successful interview with a tutor
The ability to study independently
A genuine interest in the subject
Good communication skills
Hardworking approach towards the industry

Qualification obtained

NVQ Diploma in Hospitality Supervision and Leadership

Extra costs and equipment

All uniform (PPE) will be provided. All students will need to provide their own stationery, including pens, notepads and an A4 folder.

What will I learn?

For this course you will study the following modules:

Set objectives and provide support for team members
Develop working relationships with colleagues
Contribute to the control of resources
Maintain the health, hygiene, safety and security of the working environment
Lead a team to improve customer service
Contribute to promotion hospitality products and services
Supervise cellar and drink storage operations
Manage the environmental impact of work activities

Industry placement, field trips and guest speakers

Assessment is continuous and both formative (allowing you to regularly reflect on and improve your performance) and summative (carried out at the end of a learning period).

You will need to complete online exams, short answer questions, submit assignments to brief, deliver presentations, employer witness testimony / developmental feedback and demonstrate your practical skills, all to awarding body standards.

How will I learn?

Our expert tutors understand that everyone learns in different ways, so they use a range of teaching methods to enable everyone to achieve their potential.

You will work collaboratively with your peers in group tasks, presentations, and practical restaurant sessions, where you will be required to supervise the restaurant staff in our Level 6 training restaurant. N.B Level 6 restaurant is open to the general public. This will allow you to apply your skills and develop your confidence in readiness for your industrial placement and assessments.

There will be dedicated individual/self-study time on your course which needs to be supported by your own study outside of college, using online development platforms such as Canvas, our virtual learning environment.

E-learning is a key element of all our programmes, and we also use a range of on-line apps to support, enhance and motivate learning. Your tutors will support you with these technologies and in preparing for exams.

The course is 2 full days a week for 35 weeks and your tutor will guide you on independent study.

Expert tutors

All staff involved in the delivery of further education courses within the College are approved to teach the subjects and modules they deliver.

The approval process ensure that staff delivering a given programme are appropriately qualified and, where appropriate, possess relevant technical and industrial experience and professional practice.

How will I be assessed?

Assessment is continuous and both formative (allowing you to regularly reflect on and improve your performance) and summative (carried out at the end of a learning period). You will need to complete online exams, short answer questions, submit assignments to brief, deliver presentations, employer witness testimony / developmental feedback and demonstrate your practical skills, all to awarding body standards.