Job Summary
Full Details
The company are firm market leaders for what they do. They are a specialist construction business where you will be office based and work out of Poulton Le Fylde. We recruit heavily off cultural fit and pride ourselves on making every member of staff feel part of the team.
In this role you will be based in the Poulton office and handle all forms of customer facing tasks. You will offer support on dealing with customer relations and maintain a professional manner in our help desk. Other basic duties will include processing all web requests and emails from internal and external customers, diary management for the maintenance team and provide general administrative support to the wider Facilities Team as and when requested.
The Role:
*Facilities Helpdesk Administrator
*Join a growing, local market leader
*Office based
*Good internal & external industry training
Employer Description
JSM Building Solutions have been around for 11 years in the building and construction sector, providing all aspects of work for their desired results. We are an expert building solutions company, we repair, refresh and maintain covering all aspects of the building trade mechanical, electrical to maintenance. Whether it’s a full turn key delivery, partial refresh or an operational move or churn, JSM can help develop your design, work within your design or a hybrid of both.
Working with us
Working week
Hours per week
Wage (per hour)
Qualifications Required
Level 2 a minimum of English and maths grades A*-D (9-3) (or equivalent) are desirable OR willingness to complete Functional Skills Level 1/2 which are a requirement to have or to achieve before EPA Gateway.
Skills Required
Previous customer service and admin experience is preferred but not essential
Excellent organisation and communication skills
Team player but also able to work alone
About you
Personal qualities
Training
Training to be provided
STANDARD & LEVEL
The successful candidate will work towards completing the Level 2 Customer Service Practitioner Administration Standard from the Institute for Apprenticeships & Technical Education. Delivered by Blackpool and The Fylde College offering expert tuition and exceptional facilities.
Additional Details
Further information
Wage: £20,000 – £21,500
Future prospects
Opportunities to progress within the company.