Gambling Operations (Gaming Machines) - Level 2 NVQ Diploma (City and Guilds)
Qualification Obtained: NVQ Diploma in Gambling Operations (QCF)
Would you like to learn specialist slot machine attendant skills and be placed in a well-paid job on completion of your course? If the answer is yes then we may have the perfect course for you. Gaming is a growing industry that over the next few years is going to need more professionally qualified gaming staff. Train to be a Croupier or a Gaming Machine Attendant at “The National Gaming Academy” (NGA).
- Excellent job prospects upon completion of the course
- Over 21? You can apply to work on the ships as a ‘trainee gaming machine technician’ whilst on this course!
- Currently in receipt of unemployment benefit? This course is only 15 hours per week which enables you to train whilst still actively seeking work.
Course fees do not apply if you are: 18 years old or in receipt of unemployment related benefits. If you are not eligible for course fees to be waived you may qualify for the co-funded rate which means that you only have to pay 50% of the course fees which means this course will cost £993.50. Payments can be made over the duration of the course through monthly direct debit.
Course Entry Requirements
You must be at least 18 years old in order to apply for this course. Preferably without criminal convictions
Career Options and Progression
We have excellent relations with the casino and arcade industry, both locally and nationally. On completion of your course we aim to assist you in securing a job interview at an arcade or Casino. Many of the students who have completed this course are now working as gaming machine attendants and technicians in local arcades and casinos:
- Over 60% of learners that successfully complete this course go on to gain employment
For students that are 21+ there may be an opportunity for you to apply to work directly on the cruise ships! The NGA has an excellent relationship with the Carnival Corporation which enables students to complete this programme and go to work directly in a casino on the ships. Please contact a member of the team for more information about this exciting opportunity.
Within the UK arcade industry, you can expect to earn:
Arcade attendants can earn up to £14,000 per year with excellent prospects for promotion.
Gaming Machine Technicians can earn up to £17,000 per year
Managers can earn upwards of £21,000 per year
General Managers can earn upwards of £30,000 per year
Modules and Assessment
Courses start throughout the year and also run through the year, so no need to wait until next September. Courses are delivered over two consecutive days of the week from 9am until 5:15pm (15 hours per week). Courses start every 4-6 weeks with the next course starting very soon.
For more information please call 01253 504190 or email email@example.com, Colleen or any member of the team would be happy to assist you.
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Various methods of assessment are used throughout the course:
- Observations of students finding and fixing faults on the gaming machines whilst interacting with customers
- Practical assessments which are and uploaded to student portfolios
- Written assessment using word documents
- E-assessment through Moodle
- Research tasks
Teaching and Learning Methods
Training takes place in a Casino like environment by experienced personnel from within the Casino industry.
- For 10 hours each week you will learn all of the practical skills needed to perform the role of gaming machine attendant.
- The remanding 5 hours each week will be used to underpin those skills with the necessary customer service, responsible gaming and health and safety training.
- You will build an electronic portfolio of evidence throughout the course that you can access from home.
- All students will benefit from access to Moodle (The college's virtual learning environment) for additional resources throughout the course.
Work Placement and Field Trips
Every student will be required to participate in at least 2 ‘fun casino’ events. These events take place either at college or off site at private functions. Fun casino events allow students to gain valuable experience by dealing with real customers.
Local casinos and arcades offer our students the opportunity to gain valuable work experience in a number of different ways:
- Work experience in an arcade whilst on your training course
- Help out at charity events hosted by casino and arcade operators
- Work as a casino host at functions helping customers to find their way around the casino
All staff involved in the delivery of adult education courses within the College are approved to teach the subjects and modules they deliver. The approval process ensures that staff delivering a given programme are appropriately qualified and, where appropriate, possess relevant vocational and industrial experience and professional practice.
Read our tuition fees guide.
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Read our full terms and conditions for more information.
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